Refund Policy

Overview Our Return & Refund Policy is designed to ensure a fair and transparent shopping experience. Please read the following terms carefully to understand your rights and obligations regarding returns and refunds.

Returns Eligibility To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

• The return request must be initiated within 7 days of receiving your item.

• Items sent back to us without first requesting a return will not be accepted.

Non-Returnable Items Certain types of items cannot be returned:

• Perishable goods (such as food, flowers, or plants);

• Custom products (such as special orders or personalized items);

• Personal care goods (such as beauty products);

• Hazardous materials, flammable liquids, or gases;

• Sale items or gift cards.

The Refund Process We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund.

Exchanges The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

Return Shipping Unless the item is defective or the return is a result of our error, you will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. We recommend using a trackable shipping service or purchasing shipping insurance, as we cannot guarantee that we will receive your returned item.